• Manage First Aid Services and Resources.

  • Manage First Aid Services and Resources

    The Manage first aid services and resources course should be undertaken by persons and employees responsible for the maintenance of a first-aid facility and management of first aid provision, in the workplace or community setting. Training will ensure the participant can effectively establish and maintain and facilitate the provision of appropriate first aid including first aid resources. Participants will learn about risk assessment to establish first aid requirements, using checklists for equipment and first aid kits, following manufacturer’s instructions and completing documentation.

    Specific licensing requirements relating to this competency, including requirements for refresher training, should be obtained from the relevant state/territory Work Health and Safety Regulatory Authority.

    Important information prior to enrolment


    This course will be delivered in the clients workplace or at Respond Right Australia training facility.


    – Participants must have the physical capacity to establish and maintain first aid facilities and equipment.
    – Participants must have literacy skills to complete documentation and read instructions


    – Face to Face – 7 hours (minimum) full-face to face course
    – Refresher training – 5.5 hours (minimum) face to face course – conditions apply for this option, for example, you will need to provide previous current certificates.


    Individuals undertaking this course will be expected to complete both written and practical assessment tasks. These are detailed in the sections following.


    Employers are recommended to consult with stakeholders to identify appropriate training periods. Specific licensing requirements relating to this competency, including requirements for refresher training, should be obtained from the relevant state/territory Work Health and Safety Regulatory Authority.


    – Please refer to our booking calendar for individual course fees.
    – Refund and fee protection policy – Please refer to the Respond Right Australia policy page.
    – Payment Terms – Payment for individual participants is upfront, group booking payment terms are based on an agreement between the client and Respond Right Australia.


    No work placement will be required as part of this course.


    Please note that enrolment to this course is made with Respond Right Australia. Please refer to the student handbook located on Respond Right Australia policy page for all details relating to rights and responsibilities including complaints and appeals.

    What happens at the course?


    Delivery of course information and learning activities.


    Assessments conducted during face-to-face training session(s) include:

    • Performance tasks –
      • Conduct a Risk Assessment
      • Develop a First aid response plan
      • Conduct a first aid kit content check
      • Complete a notifiable incident report form
      • Participate in a debrief and evaluation session
      • Maintain first aid equipment (AED)
    • Documentation –
      • Risk management form
      • First aid response plan
      • Response plan checklist
      • First aid kit content checklist
      • Incident report forms
    • Theory assessment – A written assessment consisting of multiple-choice and short answer questions. The student must successfully complete all assessment questions.

Student Information

Student Handbook

Respond Right Australia policy page which contains information about student rights and responsibilities, and provides access to all relevant information as they embark on their learning experience. This page will help you to make informed decisions and advise how to seek assistance when needed.

Refund Policy

We understand that there are times when you may need to reschedule or cancel a course booking. If this is the case please get in touch with us via email, admin@respond-right-australia.com.au
To reschedule your CPR course please provide your original booking information and the day you would like to change to.
For any cancellations made more than 48 hours prior to the course an administrative fee of $20.00 will apply. Unfortunately, no refunds or changes to course bookings can be made within 48 hours of a course start time.

Important-Unique Student Identifier (USI) Number

From 1st January 2015, it is a government requirement to have a Unique Student Identifier Number (USI) for all nationally recognised courses that you attend.
It is free and easy for you to create your own USI online.
Click below for assistance and information on how to obtain your USI.